Payment Policy

1. Accepted Payment Methods

We accept the following payment methods via Stripe:

• Visa, Mastercard, American Express
• Apple Pay & Google Pay
• Other Stripe-supported payment methods

2. Payment Security

• All payments are processed securely through Stripe (PCI-DSS compliant).
• We do not store your credit card details on our servers.
• Transactions are encrypted using SSL technology.

3. Order Confirmation

• Your order is only confirmed after successful payment.
• You will receive an email confirmation with order details immediately after payment.

4. Pricing & Currency

• All prices are in British Pounds (GBP) and include VAT where applicable.
• Prices may be adjusted due to errors, promotions, or supplier changes (you will be notified before processing).

5. Failed Payments

• If payment fails, your order will not be processed.
• Check for card errors or contact your bank, then retry.

6. Refunds

• Refunds are processed within 7 business days after return approval.
• Funds will be returned to the original payment method.

7. Contact

For payment issues, email: support@alfrescogrill.shop.

Note: We never request sensitive payment details via email or phone.